Frequently asked questions
In case you teach at an elementary school, you could manage the test in ca. 45 minutes. If you do the test with high school students, we recommend to dedicate more time (two classes). In case you test new students who haven´t registered yet, we recommend to dedicate several extra minutes to the registration process.
If students did not choose the correct classroom or did not assign themselves to any classroom before the test was run, they can do so after the test has been run or after the test has been completed. Their data will then be updated and you will see them in the correct classroom.
Since there are hundreds of thousands of companies in Slovakia, it is not in our power to upload such a complex database into the system, which is also regularly updated. However, we can add your company to the database manually, so please send us the name and address (street, postal code and city of the registered office) of your employer via the contact form and we will take care of the addition.
Since the certification period ends on 31 October 2024, we want every respondent to have the same conditions for the test, which is why we publish the correct answers only after this date. You will find them in you profile under "Test selection" and "History and certificates".
You can search for a school by keywords in the name, or by city, address, zip code. Don't give up at the first unsuccessful attempt, but use multiple options to get to the school. You don't have to use diacritics, but write full words and avoid abbreviations.
If the list of schools doesn't load at all, wait a few minutes and try again. There are tens of thousands of schools in our database, and every year we work to improve it to make searching as easy as possible.
I received the test result via e-mail, but I only started the test, did not finish and I cannot repeat it.
You have 8 days to finish the test. In case you don´t manage to finalize if, the test expires, and you automatically receive the certificate with the result. 24 hours before the expiration you receive an e-mail notification to not forget to finish the test. You cannot repeat the test, since the period of certified testing lasts until 31 October 2024 and each respondent has one try. In case you wish to repeat the test, please contact us via contact form and we will find a solution.
Under your profile you will see the option "Manage Classes", When you click here, you will be able to create different virtual classes. Your pupils can then be added to them before the test is run. You can rename and delete classes. However, we recommend that you create new classes for each year of testing.
You have 8 days to complete the test, and 24 hours before the deadline you will receive an email reminding you to complete the test. It's important to concentrate on the test properly and if you don't have the right conditions to do so, it's better to stop the test and come back to it later.
The school's PIN serves as an additional safeguard to ensure that only students from the school use it and that students from other schools or other persons do not mistakenly join the school. It is a 4-digit code that students and teachers fill in at registration. If you would like to set up a PIN for your school, please contact us via the contact form.
You can use this feature in case your students don´t have an e-mail address. You will be able to generate logins and passwords which you can share with students, who can then use these information to create an account without confirming their registration via confirmation link sent to an e-mail. Be careful - these logins and passwords are created uniquely, please make sure you white these down because you will not be able to return to them.