Frequently asked questions

It is possible that you used your e-mail as your login. However, if you are unable to log in, please e-mail us using the contact form and we will check your details in our database.

Currently it is not possible to download the summary of pupils' results directly from the website, but we can export the data on request. Please contact us via the contact form and we will be happy to prepare the summary data for you.

You can add students who do not have e-mail address to the class you have created using the “Assign Students” function. This way you will generate anonymized logins and passwords that students can use to take the test. Write off this data immediately after it has been generated, as it cannot be retrieved retrospectively for security reasons. Then give the pupils the logins and passwords they will use to log in and complete the registration. In this case, the e-mail is not a mandatory field in the registration and the account is activated after all changes have been saved.

Both versions of IT Fitness Test have 16 questions; we have adapted them to the requirements and feedback from teachers to make the test manageable in one lesson.

If you do not see your company in the list of organizations, please contact us via the contact form and we will add your company to our database manually. We will need the name and address (street, postal code and city of residence) of the company.

If students did not choose the correct classroom or did not join any classroom before the test was run, they can do so after the test has been run or after the test has been completed in their profile. Their data will then be updated and you will see them in the correct classroom. Also, make sure that you did not archive the classroom after you created it; students don't see archived classrooms in their profile and can't join them.

IT Master Test is an advanced version of the IT Fitness Test that focuses on solving complex and algorithmic problems. In this test, you will be asked 12 questions that will show you if you are really an advanced user of digital technology. We will unlock this test for you after you pass the IT Fitness Test. Set aside 45 minutes for it.

Before starting the test, respondents can select their class from a drop-down menu. If they forget to do so, this step can also be done after the test is finished.

The test must be completed within 8 days. Then the text will expire and a certificate (during the certification period) with the score will be sent to your e-mail. To make sure you don't forget to complete the test, we will send you a reminder e-mail 24 hours before the deadline.

You cannot retake the test during the certification period, but we understand that mistakes can happen. E-mail us via the contact form and we'll look into how to help you.

There may be several reasons why students take a long time to register - e.g. they don't remember their login details or the email they received the link to change their password. Pupils may also struggle to complete registration if they have technical problems loading the list of schools. To speed up the registration process, we recommend that you create user accounts for pupils via the "Assign Students" feature in the virtual classrooms you create via "Class Management". Pupils will use these details to log in, with much of their profile pre-filled. Thus, it will only be necessary to fill in the basic personal data, complete the registration and the pupils can be tested right away.

You have 8 days to finish the test. In case you don't manage to finalize if, the test expires, and you automatically receive the certificate with the result. 24 hours before the expiration you receive an e-mail notification to not forget to finish the test. You cannot repeat the test during the certification period; each respondent has one try. In case you wish to repeat the test, please contact us via contact form and we will find a solution.

First of all, try checking your spam folder, sometimes verification e-mails go astray there. However, if the e-mail still doesn't arrive after a few minutes, write us a message using the contact form and we'll verify your e-mail manually.

Under your profile you will see the option "Class management". When you click here, you will be able to create different virtual classrooms. Your pupils can then be added to them before the test is run. You can rename and delete classes and you can also archive them if you don't want to use them anymore. We recommend that you create new classes for each year of testing.

The PIN can be set for the school by the school manager in the "School management" interface or by administrators of our website. If your school does not have a manager, please contact us via the contact form.

You have 8 days to complete the test, and 24 hours before the deadline you will receive an e-mail reminding you to complete the test. It's important to concentrate on the test properly and if you don't have the right conditions to do so, it's better to stop the test and come back to it later. All answers are saved continuously, so it is sufficient to just log out of the website. After logging back in, you can come back to the questions you have not answered.

If you forgot your password, click on the "Forgot Password" icon in the "Login" section. A link will be sent to your e-mail address to reset your password. If you do not receive the e-mail, please contact us via the contact form.

As the legislation on the personal data protection (GDPR) data is strict, in the case of pupils under the age of 16 it is necessary to have the consent of a legal representative for the processing of personal data for participation in the project. In the registration form, the parent must fill in their name, surname and e-mail. Once the registration is complete, the parent will receive an email notification that consent has been given for the processing of the child's personal data. This consent can be withdrawn at any time by the legal guardian.

Try searching for a school by keyword, city, address or postcode. If you are unable to retrieve the list of schools, wait a few minutes and try again. There are tens of thousands of schools in our database and we are constantly updating it.

The school's PIN serves as an additional safeguard to ensure that only students from the school register and that students from other schools or other persons do not mistakenly join the school. It is a 4-digit code that students and teachers fill in at the registration. If you are a teacher and you would like to set up a PIN for your school, please contact us via the contact form.

During the certification period, we want every respondent to have the same conditions for the test, which is why we publish the correct answers only after thi period is concluded. You will then find them in you profile under "History and certificates".

Both versions of the test - for primary schools and for high schools and universities have 16 questions. Although they differ in difficulty, pupils should be able to complete both tests in one lesson.

Since 2025 a new version of the test - IT Master Test - is available. This test consists of 12 complex tasks that focus on reading comprehension, algorithmic thinking and advanced use of digital technologies. To test your pupils, they must first master the basic IT Fitness Test. Set aside at least one lesson to test their advanced skills.

You see the results in anonymous form because the pupil did not give consent when registering to provide testing data to the school, which is a requirement under GDPR legislation. The pupil can subsequently grant this consent at any time in their profile, which will then give you access to the test results associated with the pupil's name.

The more challenging test for high shools and universities is suitable for you.

You can join the correct class after you have completed the test. Open your profile and select the correct class in the “Class” section, then save your changes.

If you are a techer, fill in the contact form below to be assigned the role of school manager, without it you will not see the results for the whole school. After assigning the role in your account, you will see a new interface - School management.

You can use this feature in case your students don't have an e-mail address. You will be able to generate logins and passwords which you can share with students, who can then use these information to create an account without confirming their registration via confirmation link sent to their e-mail. Be careful - these logins and passwords are created uniquely, please make sure you write them down because you will not be able to retrieve them.

If you attend an 8-year grammar school, use the grades as if you are at an elementary school or high school.