Frequently asked questions
Since there are hundreds of thousands of companies in Slovakia, it is not in our power to upload such a complex database into the system, which is also regularly updated. However, we can add your company to the database manually, so please send us the name and address (street, postal code and city of the registered office) of your employer via the contact form and we will take care of the addition.
You can search for a school by keywords in the name, or by city, address, zip code. Don't give up at the first unsuccessful attempt, but use multiple options to get to the school. You don't have to use diacritics, but write full words and avoid abbreviations.
If the list of schools doesn't load at all, wait a few minutes and try again. There are tens of thousands of schools in our database, and every year we work to improve it to make searching as easy as possible.
If pupils did not manage to update their class before the test was run, but only afterwards, you will not see them in the statistics for the class. If you want to make sure that the pupils are classified correctly, write to us via the contact form and the system administrators will take care of the change. In the future, we are also working on allowing you to change the classes yourself.
Under your profile you will see the option "Manage Classes", When you click here, you will be able to create different virtual classes. Your pupils can then be added to them before the test is run. You can rename and delete classes. However, we recommend that you create new classes for each year of testing.
You have 5 days to complete the test, and 24 hours before the deadline you will receive an email reminding you to complete the test. It's important to concentrate on the test properly and if you don't have the right conditions to do so, it's better to stop the test and come back to it later.