IT Fitness Test

Frequently asked questions


I don´t know how much time I should dedicate for the test.

In case you teach at an elementary school, you could manage the test in ca. 45 minutes. If you do the test with high school students, we recommend to dedicate more time (two classes). In case you test new students who haven´t registered yet, we recommend to dedicate several extra minutes to the registration process.

I accidentally finished the test before I had completed all the answers.

You cannot retake the test during the certification period, but we understand that mistakes can happen. Email us via the contact form and we'll look into how to help you.

I don't know what test to choose if I am neither a student nor a teacher.

The version of the test suitable for you is the high school and college version, which is a more challenging test with 25 questions.

Pupils have not been assigned to the correct class.

If students did not choose the correct classroom or did not assign themselves to any classroom before the test was run, they can do so after the test has been run or after the test has been completed. Their data will then be updated and you will see them in the correct classroom.

The company I work for wants me to take the IT Fitness Test, but it is not in your database.

Since there are hundreds of thousands of companies in Slovakia, it is not in our power to upload such a complex database into the system, which is also regularly updated. However, we can add your company to the database manually, so please send us the name and address (street, postal code and city of the registered office) of your employer via the contact form and we will take care of the addition.

I want to set a PIN for the school.

The PIN can be set for the school by the school manager via the "Manage Schools" function or by the website administrators. If your school does not have a manager, please contact us via the contact form.

I failed to select my school in the list.

You can search for a school by keywords in the name, or by city, address, zip code. Don't give up at the first unsuccessful attempt, but use multiple options to get to the school. You don't have to use diacritics, but write full words and avoid abbreviations.

If the list of schools doesn't load at all, wait a few minutes and try again. There are tens of thousands of schools in our database, and every year we work to improve it to make searching as easy as possible.

I don´t see correct answers after I finished the test.

Since the certification period ends on 31 October 2024, we want every respondent to have the same conditions for the test, which is why we publish the correct answers only after this date. You will find them in you profile under "Test selection" and "History and certificates".

The students in my class do not have email addresses.

You can also add students who do not have email and password to the class you created using the "Assign Students" function. This will generate anonymized logins and passwords that your students can use to take the test.

I forgot to add myself to the correct class before running the test.

Email us via the contact form and we'll assign you to the right class. We're also working on getting your teacher to assign you to the right class in the future.

I received the test result via e-mail, but I only started the test, did not finish and I cannot repeat it.

You have 5 days to finish the test. In case you don´t manage to finalize if, the test expires, and you automatically receive the certificate with the result. 24 hours before the expiration you receive an e-mail notification to not forget to finish the test. You cannot repeat the test, since the period of certified testing lasts until 31 October 2024 and each respondent has one try. In case you wish to repeat the test, please contact us via contact form and we will find a solution.

I just registered, but I didn't get a verification link in my email.

First of all, try checking your spam folder, sometimes verification emails go astray there. However, if the email still doesn't arrive after a few minutes, drop us a line using the contact form and we'll verify your email.

I've done the test in the past, but I don't remember the login.

It is possible that you used your email as your login. However, if you are unable to log in, please email us using the contact form and we will check your details against our database.

I need to create a virtual classroom for my students.

Under your profile you will see the option "Manage Classes", When you click here, you will be able to create different virtual classes. Your pupils can then be added to them before the test is run. You can rename and delete classes. However, we recommend that you create new classes for each year of testing.

I want to see the results for the whole school.

Fill in the contact form below to be assigned the role of school manager, without it you will not see the results for the whole school.

I forgot my password.

If you have forgotten your password, click on the "Forgot Password" icon in the "Login" section. A link will be sent to your e-mail address to reset your password. If you do not receive an email, please contact us via the contact form.

I need to abort the test.

You have 5 days to complete the test, and 24 hours before the deadline you will receive an email reminding you to complete the test. It's important to concentrate on the test properly and if you don't have the right conditions to do so, it's better to stop the test and come back to it later.

I don't know what the school PIN is for

The school's PIN serves as an additional safeguard to ensure that only students from the school use it and that students from other schools or other persons do not mistakenly join the school. It is a 4-digit code that students and teachers fill in at registration. If you would like to set up a PIN for your school, please contact us via the contact form.

I don´t know how to use the feature "Assign Students" in virtual classrooms.

You can use this feature in case your students don´t have an e-mail address. You will be able to generate logins and passwords which you can share with students, who can then use these information to create an account without confirming their registration via confirmation link sent to an e-mail. Be careful - these logins and passwords are created uniquely, please make sure you white these down because you will not be able to return to them.

I am attending an 8-year grammar school and I do not know which grade I should select.

If you attend an 8-year grammar school, use the grades as if you are at an elementary school or high school.

Do you have any questions about the IT Fitness Test? Contact us using our contact form.